Navigating the Customer Portal Customer Portal Credentials Estimated reading: 1 minute 95 views Contributors Visible whenΒ you have credentials saved to your Customer Portal or to your Contact, and you have the correct permissions (Credentials – View All | Credentials – View Mine) enabled for your Customer Portal Login. Clicking “View All” directs you to a separate page.From here, you can view the details of the credentials to which you have access. Please note, you cannot update these fields, only view/copy them. Clicking the Password field will show the password for that credential. The password field is salted and encrypted. The salt is per row. The password is only decrypted and sent to the client when the field is clicked to be shown