Customer Portal Portal Password Requirements Estimated reading: 1 minute 65 views Contributors The password requirements for portal users are:Anywhere from 12 to 128 characters in length. It cannot be any shorter—this is a best security practice.Requires at least one uppercase letter, one lowercase letter, one number, and one symbol.It cannot equal the customers’ email in any way (even if wrapped with spaces or mixed lower and upper case).Relevant digiDocsCustomer Portal MFA