General Details DigiBandit’s Phone System & Call Flow Estimated reading: 2 minutes 299 views Contributors 1 (506) 988-9243Call Handling OverviewRedirected to +1 (506) 248-8023, our Google Voice Auto Attendant.HoursMonday – Friday: 9:00 am – 5:00 pmSaturday: 12:00 pm – 5:00 pmInitial Greeting:“Thank you for calling DigiBandit IT Services. Please make a selection. Merci d’avoir appelĂ© DigiBandit IT Services, veuillez faire une sĂ©lection.”Menu Options (Bilingual English/French):English Options:For repair, press 2Transfers to the DigiBandit Repair Ring GroupMembers: [email protected], [email protected], [email protected]Ring Strategy: Simultaneous (2-minute total ring duration)Unanswered calls: Redirect to voicemailFor business services, press 5Transfers to the Managed Services by DigiBandit Ring GroupMembers: [email protected], [email protected], [email protected]Ring Strategy: Simultaneous (2-minute total ring duration)Unanswered calls: Redirect to voicemailFor emergencies, dial 0Transfers to the SOS Ring GroupMembers: [email protected], [email protected]Ring Strategy: Simultaneous (2-minute total ring duration)Unanswered calls: Forward to +1 506-961-2506French Options:Pour une rĂ©paration, appuyez sur le 2Transfère au groupe DigiBandit RepairPour les services aux entreprises, appuyez sur le 5Transfère au groupe Managed Services by DigiBanditPour les urgences, composez le 0Transfère au groupe SOSVoicemail Message (Bilingual):“Thank you for calling DigiBandit IT Services. Unfortunately, we are closed. Please leave us a detailed message, and we will get back to you as soon as possible. If this is an emergency, please call +1 506-248-0715.”“Merci d’avoir appelĂ© DigiBandit IT Services. Malheureusement, nous sommes fermĂ©s. Veuillez nous laisser un message dĂ©taillĂ© et nous vous rappellerons dès que possible. En cas d’urgence, veuillez composer le +1 506-248-0715.”