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Business IT

VoIP / Cloud Phone Service

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Ooma Office Pro Plus & Google Voice Integration


Introduction

Welcome to the next generation of business communication with DigiBandit’s integrated VoIP solution! Our system leverages both Ooma Office Pro Plus and Google Voice to provide a comprehensive, flexible, and efficient communication system. With Ooma holding the main business number, we forward all calls to Google Voice, which serves as our primary communication platform, while Ooma continues to provide essential SMS and fax services.

This setup ensures that DigiBandit and its clients can benefit from Google Workspace’s foundational tools while keeping Ooma as a reliable fallback for additional communication needs.


VoIP System Configuration

  1. Main Business Number: Ooma Office Pro Plus holds our primary business number.
  2. Call Forwarding: All incoming calls are forwarded to Google Voice, enhancing our integration with Google Workspace.
  3. Fallback Services: Ooma remains available as a backup service and handles SMS and fax functions seamlessly.

Google Voice as the Core Communication Platform

Google Voice integrates smoothly with Google Workspace, providing a unified, cloud-based communication platform that simplifies our operations. By forwarding calls from Ooma to Google Voice, we achieve the following benefits:

  • Unified Communication: All calls, messages, and voicemails are managed within Google Workspace.
  • Centralized Management: Google Voice works with Google Workspace, providing a centralized location for communication management and security.
  • User-Friendly Interface: Google Voice’s straightforward design allows quick access and management of business communications.

Ooma Office Pro Plus for SMS, Fax, and Fallback

Ooma Office Pro Plus complements Google Voice with features that ensure full coverage for all communication needs:

  • SMS and Fax Services: Ooma remains the primary provider for SMS and fax services.
  • Fallback Solution: Should there be any issues with Google Voice, Ooma Office Pro Plus serves as a reliable alternative, maintaining uninterrupted communication.

Features of Ooma Office Pro Plus

Although Google Voice is our primary system, Ooma Office Pro Plus provides enhanced features that complement our VoIP needs:

  • Cloud-Based System: Ooma’s cloud infrastructure eliminates the need for physical hardware, making it highly scalable.
  • Local Canadian Numbers: Select from local Canadian numbers or port your existing number.
  • Advanced Voicemail: Voicemail transcriptions are sent directly to email, ensuring messages are never missed.
  • Call Encryption: Enhanced security ensures confidential communication.
  • Multi-Ring Functionality: Calls can ring on multiple devices simultaneously, minimizing missed calls.

Benefits of DigiBandit’s Integrated VoIP Solution

With DigiBandit’s integration of Ooma Office Pro Plus and Google Voice, businesses can expect:

  • Seamless Google Workspace Integration: Google Voice works in harmony with Google Workspace, enabling unified communication for emails, calls, messages, and calendar syncing.
  • Cost Efficiency: Streamline communication costs with transparent monthly fees and reduced expenses compared to traditional phone lines.
  • Scalability and Flexibility: Our cloud-based solution adapts to your growth and allows team members to make and receive calls from anywhere.

Getting Started with DigiBandit VoIP

  1. Consultation: Discuss your business communication needs with our team to determine the best setup.
  2. Configuration and Deployment: Our team handles the full configuration of Ooma Office Pro Plus and Google Voice integration.
  3. Training and Support: We offer training to ensure your team maximizes all features, with ongoing support available when you need it.

Why Choose VoIP with DigiBandit?

Our VoIP solution, combining Google Voice and Ooma Office Pro Plus, represents a modern communication approach, enhancing reliability, flexibility, and scalability:

  • Cost Savings: Reduce expenses compared to traditional phone systems.
  • Unified Platform: Benefit from Google Workspace integration, offering email, calendar, and communication tools in one place.
  • Advanced Features: From voicemail transcriptions to multi-ring and call encryption, enjoy modern features built for productivity.

Ready to enhance your business communication with DigiBandit’s VoIP solution? Contact our specialists today to discuss how we can support your communication needs with this powerful, integrated system.

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