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Device Management

dataBack by DigiBandit

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Are you concerned about the potential impact of data loss or system downtime on your business? Look no further than dataBack by DigiBandit! Our comprehensive business continuity and disaster recovery solution is designed for small and medium-sized businesses to provide fast and reliable data backup, recovery, and restoration services.

With added features like ransomware protection and encryption, dataBack ensures the security and recoverability of your critical business data and systems.

Customized and Managed with CloudBerry (MSP360) and BackBlaze B2

DigiBandit IT Services utilizes CloudBerry, or MSP360, as our preferred backup software to ensure a fully customized and managed backup experience. This powerful software, combined with our expertise, guarantees a seamless and efficient data backup process. As for storage, we partner with BackBlaze B2, a reliable and cost-effective object storage solution, to store your backups securely in the cloud.

Backup & Recovery Policy

We follow a comprehensive backup and recovery policy compliant with ISO/IEC 27031:2011 and ISO 22301:2019 standards to provide transparency and assurance. Here are the key elements of our policy:

Backup Configurations:

  • All backups are performed using DigiBandit’s Backup Software, dataBack.
  • Backups are uploaded to cloud storage, with additional fees applied for using Cloud Storage.

Backup Schedule:

We have implemented different backup jobs based on asset policies to ensure comprehensive coverage and data protection:

  • Hourly Files Backup: These are recurring hourly backups with a retention period of one week. This backup type is for files like accounting databases, mission critical data.
  • Image Backup: This is a nightly backup between 8 p.m. and midnight (1 Backup/Day) with a retention period of 1 Month. This backup type creates an image of the system and employs a ‘forever forward’ approach for efficient recovery.
  • Files Backup: A daily backup of the “C:\Users” Directory between 6 pm and midnight (1 Backup/Day) with a retention period of 1 Month. This backup type creates an image of the system and employs a ‘forever forward’ approach for efficient recovery.

Backup Procedures:

  • Backup Roles: Our team at DigiBandit IT Services diligently reviews backup statuses and addresses any errors or unsuccessful jobs promptly.
  • Complete System Recovery Testing: Quarterly testing includes restoring a complete system in your environment to ensure the success and integrity of the backup process.
  • Individual File Recovery Testing: Quarterly testing includes restoring individual files to assess the accuracy and completeness of backups.

Recovery Procedures:

  • Recovery Roles: When recovery is needed, our clients identify the assets and files requiring recovery. DigiBandit IT Services then confirms and initiates the recovery based on the applicable policy.
  • Full System Recovery: The latest available system image is leveraged to bring the system to an operational state, restoring the latest files using the most recent incremental backup.
  • Individual File Recovery: The latest files are restored using the most recent incremental backup.

Don’t Wait for Disaster to Strike – Choose dataBack by DigiBandit Today!

Take proactive measures to protect your business from data loss and system downtime with dataBack by DigiBandit. Our robust backup and recovery solution, powered by CloudBerry (MSP360) and BackBlaze B2, ensures your critical business data’s security, reliability, and recoverability. Don’t wait until disaster strikes – choose dataBack by DigiBandit and gain peace of mind today!

For more details on our Backup and Recovery Policy, please see below.

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