Managed IT Services User Onboarding 💻🦝 DigiBandit IT Services

Managed User Form

This form is used to enter in a new staff, update an existing staff, or request the removal of a former staff member from our systems and services. This will most definitely change your monthly billing, so please keep your eye out for an email from us to confirm everything before finalizing the action!

User Onboarding

Onboarding or Offboarding?

Onboarding – the process of setting up new users with the necessary accounts, access, and tools to perform their roles securely and efficiently.
Offboarding – Involves securely revoking a departing user’s access to systems, data, and company assets to prevent unauthorized access and protect sensitive information.

When Should This Take Place?

What Is The Type Of User You Want To Set Up?

Managed – Managed by DigiBandit with centralized permissions, access, and security policies.
Unmanaged – Operates outside DigiBandit’s control with fewer security and access restrictions.
Alias – An additional email address linked to a primary account, used for receiving messages.

Your Information (The Person Submitting The Request)

First Name:

Last Name:

Job Title:

New User Setup Form:

Managed

First Name:

Last Name:

Preferred Username:

Job Title:

Phone

Extension

Mobile

Forwarding Email

Enter the email of the person who will be receiving this employee’s emails going forward.

Additional Information

Notes

Direct Report: (Direct Reports will be cc’d on all interactions)

Additional Ticket Matching Email Addresses: (Include any Personal/Recovery Email addresses)

Preferences

Receive Billing Emails:

Receive Marketing Emails:

Receive Report Emails:

Access Permissions

https://dbits.ca/digidocs/customer-portal/customer-portal-permissions/

Enable Portal User:

Enable Remote Access:

Desktop Login:

Point of Contact

HelpDesk User

Accounting

Administrator

Google Workspace Account/Email

New User Setup Form:

Unmanaged

First Name:

Last Name:

Preferred Username:

Job Title:

Phone

Extension

Mobile

Forwarding Email

Enter the email of the person who will be receiving this employee’s emails going forward.

Additional Information

Notes

Direct Report: (Direct Reports will be cc’d on all interactions)

Additional Ticket Matching Email Addresses: (Include any Personal/Recovery Email addresses)

Alias Setup Form

First Name:

Last Name:

Alias Email

Recovery Email

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If you’re confused and haven’t a clue how to fill out the form above, feel free to use the form below and just let us know how we can help and we’ll get back to you asap!